The rules that apply when you browse, order, and use the Fitex website and services.
By accessing our website or placing an order, you agree to follow these terms. Please read them before checking out so you know how orders, payments, delivery, and returns work.
We may update these terms from time to time. The version published on this page is the one that applies to your use of the site.
Orders are confirmed only after we verify the details you provide.
Checkout may include bKash, Nagad, Rocket, or cash on delivery.
Delivery timelines depend on your location and order volume.
These are the basics we want every customer to understand.
Prices can change without notice. Product availability may also change at any time.
We ship within Bangladesh and aim to keep the delivery estimates accurate.
Our return policy applies to eligible items only and may require proof of purchase.
We work hard to keep the site accurate and available, but we cannot guarantee that every page will always be error-free or uninterrupted.
We may update the terms whenever we change our business, policies, or services. Continued use of the site means you accept the updated version.