How we collect, use, store, and protect your information when you shop with Fitex.
Fitex collects only the information needed to fulfill orders, provide support, and improve the shopping experience. That includes details you submit when you place an order, create an account, or contact us through our website.
We use that information to process payments, arrange delivery, answer questions, prevent fraud, and keep the site working properly.
Name, phone, delivery address, and items you purchase.
Messages, calls, and follow-up details so we can help you faster.
Basic site data used to protect your account and reduce fraud.
We keep the policy simple and focused on the essentials.
Use your contact and shipping details to pack and deliver your order.
Send order confirmations, delivery updates, and service replies.
Understand product performance and improve the browsing experience.
We use small browser cookies and session storage to keep your cart working, remember basic preferences, and understand how people use the site.
We keep order records only as long as needed for support, accounting, and store operations. You can ask us to update or remove non-essential data.